Title:  Manager, Operations

VACCO Industries

Job Description

Job Title:                    Manager, Operations

Department:              Operations

Reports To:                Director, Operations

FLSA Status:             Exempt – (216XY)

Prepared By:                         D. Neff

Prepared Date:          June 06, 2025

Dept. Approval By:   ___________________________   Date:  ________________

H.R. Approval By:    ___________________________   Date:  ________________

SUMMARY:

• Operations Manager leads teams across multiple product lines to deliver on-time, efficient results, and interfaces directly with customers and program management, reporting status and key metrics.
• Requires a bachelor’s degree, at least five years of operations management experience, and familiarity with flow systems.
• Proficiency in ERP systems such as ShopVue, HALO, and SAP, as well as strong Excel skills, is essential.
• Technical knowledge of assembly and test processes is preferred.
• The role is responsible for daily standups, KPI tracking, and driving operational improvements

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Responsible to lead Operations Supervisors, Leads and Technicians, and drive towards  delivery of the overall operational metrics & sales targets of a Business Unit.
• Proactively maintain regular communications with management of other departments in line with the senior leadership’s expectations.
• Ensure delivery of company’s Operations KPI and PIs targets including On-time-Delivery, Utilizations and Efficiency
• Responsible for the development of the technicians’ talent pool by optimizing the skills of the existing team, in partnership with HR to attract external talent, in line with the agreed framework, succession planning will be in place to ensure key roles are filled and individual talent is recognized
• The continuous identification implementation of operational best practice through interaction with the wider team.
• Selecting, effectively managing and coaching Supervisors, Leads and Technicians.
• Execute a well-defined Communication and Engagement to ensure all members of the team understand the performance of our business and also that they understand the needs of their teams
• Ability to demonstrate achievement of results e.g. business improvements, cost savings, revenue generation
• Excellent leadership, people management, communication and influencing skills
• Ability to build and maintain strong cross-functional relationships
• Ability to demonstrate business strategy into day-to-day delivery
• Formulate strategic and operational objectives.
• Examine financial data and use them to improve profitability.
• Manage budgets and forecasts
• Ability to manage and influence key stakeholders

QUALIFICATIONS:

• Proven work experience as Operations Manager or similar role
• Knowledge of organizational effectiveness and operations management
• Experience budgeting and forecasting
• Familiarity with business and financial principles
• Excellent communication skills
• Leadership ability
• Outstanding organizational skills
• Intermediate excel skills

EDUCATION and/or EXPERIENCE:

• Bachelor's degree
• A minimum of 3 years of experience directly related to the duties and responsibilities specified

LANGUAGE SKILLS:

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.  Ability to write routine reports and correspondence.  Ability to speak effectively before groups of customers or employees of organization.

PHYSICAL DEMANDS:

While performing the duties of this job, the employee is regularly required to sit for long periods of time, walk and reach with hands and arms as well as some bending and/or stooping.  Occasional light lifting of reams of paper or books up to 20 lbs. or equivalent may be required. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.

WORK ENVIRONMENT:

Majority of work is performed in a typical office environment with no major sources of discomfort.  Essentially a normal controlled working environment with noise levels within acceptable safety limits and acceptable lighting and temperature conditions. 

This description indicates the general nature of the tasks and responsibilities required of positions given this classification.  It is not intended as a complete list of specific duties and responsibilities, nor is it intended to limit or modify the right of management to assign, direct and control specific duties of individuals performing this function.  The Company reserves the right to change, modify, amend, add to or delete from any section of this document as it seems, in its judgment, to be proper.  This description supersedes any previous description for this position.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.